Restore a Pro purchase
Open Settings in GroomRecall and choose Restore Purchase. Apple checks eligible current entitlements for the Apple Account in use.
Support · Updated August 7, 2026
GroomRecall support
GroomRecall 1.0 is released on the United States App Store. For product help or privacy questions, contact omuuz.com@gmail.com.
Export or restore a backup
Pro users can export a local JSON backup from Settings. Restoring replaces the pets and visits currently on that iPhone; interface language and Pro entitlement remain unchanged.
Delete local data
Use Delete All Data in Settings to remove local pets, visits, notes, and stored photos. Previously exported or shared copies must be deleted at their destination.
Camera or photo access
Photo features are optional. Camera and photo-library permissions can be changed in iOS Settings without blocking recordkeeping features.
How can I contact support?
Email omuuz.com@gmail.com with the subject “GroomRecall Support.”
Include the app version, iOS version, the screen involved, and reproducible steps. Do not send client records, private notes, or pet photos unless specifically necessary and safely redacted.